> For the complete documentation index, see [llms.txt](https://ressources.technoculture.club/riso/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ressources.technoculture.club/riso/troubleshooting/file-not-printing.md).

# File not printing

It just means that the info is stuck inbetween your computer and Risa. You just have to click a couple buttons to help the info get unstuck. Think of it as pushing the info along.&#x20;

![Click on the computer icon ! ](/files/-LRIDV3WWD_TZ_PrfITN)

![](/files/-LcWCK8v1ppOAIGcakpm)

The output button isn't active because there isn't a master being sent, but if it was active, click on that!

{% embed url="<http://us.riso.com/wp-content/uploads/assets/manuals/a0LA0000001gAt5MAE.PDF>" %}
